Privacy Policy

Responsible for the treatment of your personal data

Responsible’s Identity: Luis Ruiz Cano
Tradename: Cualiva
NIF/CIF(TIN): 77372318L
Adress:  Calle San Antonio Nº3, Mures, Alcalá la Real, Jaén, 23686, España
E-mail: info@cualiva.com
Activity: Commercialization of extra virgin olive oil

Due to what is stated in the General Data Protection Regulation, your personal data will be treated as “Website users and subscribers”.

Principles that we will apply to your personal information.

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  1. Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  2. Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
  3. Principle of limitation of the conservation period: The data will be kept for no longer than is necessary for the purposes of the treatment.
  4. Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. Likewise, we take all necessary precautions to prevent unauthorized access or improper use of our users’ data by third parties.

How do we obtain personal data?

The personal data that we process at https://cualiva.com/ comes from:

  1. Contact Form
  2. Subscription form
  3. Blog comments

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether or not we are treating personal data that concerns me at https://cualiva.com/.

Interested persons have the right to:

  1. Request access to personal data related to the interested party.
  2. Request its rectification or deletion.
  3. Request the limitation of your treatment.
  4. Object to treatment
  5. Request the portability of the data.

Interested parties may access their personal data, as well as request the rectification of inaccurate data or its deletion. In certain circumstances, the interested parties may request the limitation of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Cualiva will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concern you and in a structured format and to transmit them to another data controller when:

The treatment is based on consent.

The data has been provided by the interested person.

The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted to those responsible when technically possible.

If the interested parties consider that their data is infringed, they will have the right to file a claim with the Spanish Agency for Data Protection.

For what purpose do we process your personal data?

When a user connects to this website, for example for an action, he is providing personal information for which Cualiva is responsible. This information may include personal data such as name, physical address, email address, telephone number or other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by Cualiva.

At https://cualiva.com/ there are different systems for capturing personal information with the following purpose for each capture system (forms):

  1. Contact form: We request the following personal information: Name, Email, to respond to the requirements of the users of https://cualiva.com/.  For example, we may use this data to respond to your request and respond to questions or complaints regarding the information on the web. I inform you that the data you provide us will be located on the OVH servers within the EU.
  2. Content subscription form: In this case, we request the following personal information: Name, Email, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when subscribing. Within the web there are several forms to activate the subscription.
  3. Registration form for blog comments: To comment on the blog posts https://cualiva.com/, the user is required to register through this form. In this case, we request the following personal information: Name, Email, Website. Once registered, the user will be able to make as many comments as they wish and respond to the previous ones. I inform you that the data you provide us will be located on OVH servers within the EU.

There are other purposes for which we treat your personal data:

To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Also, other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing the website are collected.
To manage social networks. https://cualiva.com/ may have a presence on social networks. The treatment of the data carried out by social networks of the official pages of https://cualiva.com/ will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case. It will process your data for the purpose of correctly managing your presence on the social network, reporting activities, products or services https://cualiva.com/.  As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the general European data protection regulation (RGPD) 2016/679, Cualiva with address at Calle San Antonio Nº3, Mures, Alcalá la Real, Jaén, 23686, will be responsible for the processing of the data corresponding to Users of the web and subscribers.

Cualiva does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future.

Remarketing

The remarketing function allows us to reach people who have previously visited https://cualiva.com/ and associate a specific audience with a specific message. Remarketing is a method of getting users who have visited our site to do so again.

As a user of https://cualiva.com/ we inform you that we are collecting or may collect information for this remarketing function at https://cualiva.com/

The information that we collect thanks to this function is collected by Facebook cookies and Google Adwords cookies.

If you do not want your information to be collected by these cookies, you can disable them through the Google Ads Settings. You can also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings in each social network. In case of interacting with social networks, it is possible that it collects web traffic data related to the pages in which they are installed.

Facebook Ads

At https://cualiva.com/ we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and advertisements. When generating an ad, you can segment your audience by:

  1. Place.
  2. Demographic data (age, sex, etc.).
  3. Interests (activities, hobbies, etc.).
  4. What they buy on the internet and through other channels.

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.

Google Adwords

At https://cualiva.com/ we use Google Adwords, the Adwords advertising platform, which allows us to create campaigns and advertisements. The data obtained through Google are subject to this privacy policy from the moment the user leaves their data on the web. In no case will the information from Google be used for a different purpose.

Legitimation for the treatment of your data.

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent is required with this privacy policy.

The offer of products and services is based on the consent that is requested. In no case does the withdrawal of this consent condition the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions that appear in the COMMERCIAL POLICY.

Data Category

The categories of data that are treated are identifying data. Specially protected data categories are not treated.

How long will we keep your data?

The personal data provided will be kept:

As long as the commercial relationship is maintained.
Until its deletion is requested by the interested party.
Period from the last confirmation of interest: 1 year.

To which addressee will your data be communicated?

Many tools that we use to manage your data are hired by third parties. To provide services necessary for the development of the activity, Cualiva shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is in the United States (“Google”). Google Analytics uses “cookies” to help Cualiva analyze the use made by users of the website. The information generated by the cookie will be directly transmitted and filed by Google on servers in the United States.

Hosting: OVH domiciled in Spain. More information at www.ovh.es OVH processes the data in order to perform its hosting services at Cualiva.

Web platform: WordPress with address in the USA. More information at: https://es.wordpress.com/ treats the data in order to perform its web platform services to Cualiva.

Navigation

When browsing the web, data can be collected that can be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

Google analytics.
Facebook inside.

We use this information to analyze trends, administer the site, and gather demographic information about our user base as a whole.

Secret and data security

Cualiva is committed to the use and treatment of users’ personal data and respecting their confidentiality.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and safe way. The transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

Cualiva cannot guarantee the absolute impugnability of the Internet network and therefore, the violation of data through fraudulent access by third parties.

With regard to the confidentiality of the processing, Cualiva will ensure that any person who is authorized by Cualiva. Customer data will be processed under the appropriate obligation of confidentiality (be it a contractual or legal duty).

When a security incident occurs, Cualiva must notify the Client without undue delay and must provide timely information related to the Incident.

Accuracy and veracity of the data

The user is responsible for the veracity and correctness of the data sent to https://cualiva.com/, exonerating Cualiva from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to its treatment by Cualiva.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Cualiva. This revocation will in no case be retroactive.

Changes to the privacy policy

Cualiva reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, Cualiva will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial emails

We do not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive information.

In accordance with the provisions of Law 34/2002 on Information Society and e-commerce services, https://cualiva.com/ undertakes not to send communications of a commercial nature without properly identifying them.

Document revised on 01-20-2021.

On behalf of the team that make up Cualiva, we thank you for the time you spent reading this privacy policy.